HOW IT CAN MAKE OR BREAK YOUR TEAM
Too often you hear the word “competition” and you either freak out, especially if you consider yourself to be an introvert. Yes, competition unchecked can be the ruin of salon moral, but healthy competition elevates everybody on the team.
They know they have a team to bring up as well. Because if there is one person doing poorly, everybody feels it, and they can’t function. What happens in salons?
The scene goes something like this: Owner, “You’re not meeting your numbers, what are you going to do to change this? Just sell two more products a day, and you’ll be doing great.”
The next meeting, stylist is nail biting, he or she amps up the self-loathing, emotionally a wreck, attends basically the same conversation, maybe with a bit more of a threatening tone.
Everybody is bored, the stylist is hating life, the owner is tired of being the bad guy. Stylists on the team sniff out there is someone who is “weaker” and they intimidate, abuse, bully, snub, this person, maybe even force them to leave, the owner never has to have the conversation again. The team does it for him.
This is foul play and unjust. Let me tell you about an event I attended years ago. My sister in law works for a nonprofit called Semper Fi, and they help sustain injured marines and their families upon their return from combat. (Awesome non-profit organization, by the way.) They support their guys and gals in sports competitions. The event I attended was a Special Olympics Triathlon for Paraplegics.
I knew nothing about this world, nothing of what these service members were like, or the issues they might have, let alone the obvious physical limitations. Needless to say, I was awestruck by not only how they moved with their prosthesis, but how they moved with it, seemingly with no effort.
[tweetthis]”True team competitors understand it’s not all about them.” REBECCA BEARDSLEY[/tweetthis]
They began with the swim in the ocean with wet suits. Just witnessing first taking off their prosthesis, then putting on their wetsuits, then getting to the start line, was enough to bring on the emotion. I waited on the shoreline with the few support team, including my daughter and sister in law, cheering them on at the top of my lungs.
Then getting the suits off, putting back on the prosthesis, then moving to their cycles, which were every configuration for their particular injury. Then, they run. It was here at the finish line, as I watched them pass through, that I not only saw their dedication to the sport, but the level of teamwork and camaraderie that would shame most salon teams.
When one athlete finished, he turned right around and waited for the ALL team members to come through the finish line.
If they didn’t see them, they would roll back to where they saw them and root them all the way through to completion. Only when they all passed through the finish line, did they celebrate and disassemble their gear.
They were not gossiping about how the last one was a lagger, or getting swept up in talking, then wandering off, or yakking about how their hair looked while he went through the finish line.
We all leapt in the air when we saw the last one come through, cheering, crying, truly an inspiration for all. And this is what we have the ability to do with our teams, is inspire our clients, inspire each other. And when we see one in trouble, we all rally to assist.
The healthy competition keeps each other going, and helps us move to be the best we can be, for ourselves, and our team. It’s not one star needing to be special, its how they help the others. How can you set the standard in your salon?
“Team work” may feel like an overused word, by an over enthusiast. However consider what you are doing, or how you are being in relation to the people you work with in the salon or spa. Are you a team player? If not, maybe you need to be working on your own.